Savannah Custom Roofing

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(912) 602 – 8094

Terms and Conditions

Effective Date: March 5, 2026

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE ACCESSING OR USING THE WEBSITE OR SERVICES PROVIDED BY SAVANNAH CUSTOM ROOFING LLC.

This Privacy Policy (“Policy”) describes how Savannah Custom Roofing, legally registered as Savannah Custom Roofing LLC, including its owners, affiliates, contractors, and representatives (collectively, the “Company,” “we,” “us,” or “our”), collects, uses, discloses, processes, and safeguards personal information obtained from individuals who access or use our website, services, or communications (collectively, the “Services”).

By accessing our website or submitting information to us, you acknowledge that you have read, understood, and agree to be bound by this Policy.

By accessing or using the website located at
https://savannahcustomroofing.com (the “Site”), submitting information through forms, contacting us, requesting inspections or estimates, or using any roofing services offered by the Company (collectively, the “Services”), you acknowledge that you have read, understood, and agree to be legally bound by these Terms and any related policies incorporated herein by reference.

If you do not agree with these Terms, you should not use the Site or Services.

1. SERVICES

Savannah Custom Roofing LLC provides roofing-related services including but not limited to:

  • Roof inspections

  • Roof repairs

  • Roof replacement

  • Leak repair

  • Storm damage repair

  • Roof maintenance

  • Insurance claim assistance related to roofing damage

  • Other roofing and exterior construction services

Services may be offered through direct contracts with customers, proposals, written agreements, or service orders.

Information provided on the Site is for general informational purposes only and does not constitute a binding offer, estimate, or contract for services unless confirmed through a written agreement executed by both parties.

The Company does not guarantee specific results, including but not limited to insurance claim approval, coverage determinations, or the discovery of all roof defects during an inspection.

Savannah Custom Roofing LLC provides roofing-related services, including but not limited to inspections, estimates, repairs, replacements, and related communications.

All services are subject to availability, agreement, and applicable contracts.

2. ELIGIBILITY

By using the Site or Services, you represent and warrant that:

  • You are at least eighteen (18) years of age.

  • You have the legal authority to enter into these Terms.

  • If you are acting on behalf of a company or property owner, you have authority to bind that entity.

  • Your use of the Services complies with all applicable laws and regulations.

3. INSPECTIONS AND ESTIMATES

Roof inspections provided by Savannah Custom Roofing LLC are typically visual inspections and may not reveal all existing or potential roof defects.

Certain conditions may not be detectable without invasive testing or structural analysis.

Accordingly:

  • Inspections may not identify hidden damage.

  • Estimates provided through the website, phone calls, or preliminary inspections are non-binding.

  • Final scope of work and pricing will be determined through a written service agreement or contract.

The Company shall not be liable for damages that were not reasonably visible during an inspection.

4. INSURANCE CLAIM ASSISTANCE DISCLAIMER

Savannah Custom Roofing LLC may assist homeowners by providing documentation, inspection reports, and communications related to roofing damage claims.

However:

  • The Company is not a licensed public adjuster.

  • The Company is not an insurance provider.

  • The Company does not provide legal advice regarding insurance policies or coverage.

Insurance coverage decisions are made solely by the homeowner’s insurance carrier according to the terms of the insurance policy.

No representation or guarantee is made that an insurance claim will be approved or paid.

5. FEES AND PAYMENT TERMS

5.1 Payment Obligations

Customers agree to pay all fees for services as specified in the applicable service agreement, proposal, invoice, or contract.

Payments may be accepted through multiple methods including:

  • Credit or debit card payments processed through third-party payment processors such as Stripe

  • Bank transfers

  • Checks

  • Cash payments

  • Other payment methods agreed upon in writing

5.2 Deposits

Certain services may require deposits prior to scheduling or beginning work.

5.3 Late Payments

The Company reserves the right to suspend work, delay project scheduling, or pursue legal remedies for unpaid balances.

5.4 Refunds

Payments for completed work or services rendered are generally non-refundable, except as required by law or explicitly stated in a written agreement.

6. SUBCONTRACTORS

Savannah Custom Roofing LLC may utilize subcontractors, independent contractors, or third-party service providers to perform portions of roofing services.

All subcontractors engaged by the Company are expected to meet professional standards and applicable licensing requirements where required by law.

The Company remains responsible for coordinating and managing such subcontracted work as part of the overall project.

7. PROJECT PHOTOS AND MEDIA

During inspections, repairs, or installations, the Company may take photographs or video recordings of roofing systems or exterior portions of the property.

These images may be used for purposes including:

  • Project documentation

  • Quality control

  • Training

  • Marketing and portfolio use

  • Website or social media display

The Company will make reasonable efforts to avoid displaying identifiable personal information such as addresses or personal property when using images publicly.

8. INTELLECTUAL PROPERTY

All content on the Site including text, images, graphics, logos, design elements, and software is the intellectual property of Savannah Custom Roofing LLC or its licensors.

Such materials are protected by copyright, trademark, and other intellectual property laws.

Users may not reproduce, distribute, modify, or exploit Site content without prior written permission.

9. DISCLAIMERS

THE SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SAVANNAH CUSTOM ROOFING LLC DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • WARRANTIES OF MERCHANTABILITY

  • FITNESS FOR A PARTICULAR PURPOSE

  • NON-INFRINGEMENT

  • ACCURACY OR COMPLETENESS OF WEBSITE INFORMATION

Information provided on the Site should not be relied upon as professional construction, engineering, or insurance advice.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, Savannah Custom Roofing LLC shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of data, profits, or business opportunities
  • Delays or failures in communication delivery

10. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SAVANNAH CUSTOM ROOFING LLC SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM THE USE OF THE SITE OR SERVICES.

THIS INCLUDES DAMAGES SUCH AS:

  • LOST PROFITS

  • PROPERTY DAMAGE

  • BUSINESS INTERRUPTION

  • DELAYED PROJECT COMPLETION

IN NO EVENT SHALL THE COMPANY’S TOTAL LIABILITY EXCEED THE AMOUNT PAID BY THE CUSTOMER FOR THE SPECIFIC SERVICES GIVING RISE TO THE CLAIM.

11. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Savannah Custom Roofing LLC, its officers, employees, contractors, and affiliates from any claims, damages, liabilities, or expenses arising from:

  • Your misuse of the Site

  • Your violation of these Terms

  • Your violation of any applicable law

  • Your submission of inaccurate or misleading information

12. TERMINATION

The Company reserves the right to terminate or suspend access to the Site or Services at its sole discretion.

Upon termination:

  • Outstanding payments remain due.

  • Certain provisions including intellectual property, liability limitations, indemnification, and dispute resolution shall survive termination.

13. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms shall be governed by the laws of the State of Georgia.

Any dispute arising from or relating to these Terms shall be resolved through binding arbitration conducted in Chatham County, Georgia, in accordance with the rules of the American Arbitration Association.

Judgment on the arbitration award may be entered in any court with appropriate jurisdiction.

14. MODIFICATIONS

Savannah Custom Roofing LLC reserves the right to modify these Terms at any time.

Updated Terms will be posted on the Site with a revised effective date.

Continued use of the Site or Services after such updates constitutes acceptance of the revised Terms.

15. MISCELLANEOUS

No Waiver

Failure to enforce any provision shall not constitute a waiver of that provision.

Severability

If any provision is deemed unenforceable, the remaining provisions shall remain valid.

Entire Agreement

These Terms constitute the entire agreement between the parties regarding use of the Site.

Assignment

You may not assign your rights under these Terms without written consent from the Company.

16. USE OF WEBSITE

By using this website, you agree:

  • To provide accurate and truthful information
  • Not to use the site for unlawful or fraudulent purposes
  • Not to interfere with the website’s functionality or security

We reserve the right to restrict or terminate access at our discretion.

17. SMS COMMUNICATIONS PROGRAM

17.1 Consent to Receive Messages

By submitting your phone number through our website or other approved opt-in methods, and by affirmatively providing consent, you agree to receive SMS/text messages from Savannah Custom Roofing LLC.

These messages may include:

  • Appointment confirmations and scheduling
  • Appointment reminders
  • Service updates
  • Follow-up communications regarding your inquiry

Message frequency may vary.

Message and data rates may apply.

17.2 Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying:

STOP

After opting out, you will no longer receive SMS communications unless you re-consent.

17.3 Help Instructions

For assistance, reply:

HELP

Or contact us directly using the contact information provided below.

17.4 Consent Not Required for Purchase

Consent to receive SMS messages is not a condition of purchasing any goods or services.

17.5 Supported Carriers and Liability Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

Delivery of SMS messages is subject to effective transmission by your mobile carrier and is not guaranteed.

 

By submitting contact information through the Site or contacting Savannah Custom Roofing LLC, you consent to receive communications including:

  • Phone calls

  • Text messages (SMS)

  • Email communications

These communications may include:

  • Appointment confirmations

  • Service reminders

  • Customer support messages

  • Project updates

Some communications may be sent using automated systems or CRM tools such as GoHighLevel.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP.

Consent to receive communications is not required as a condition of purchasing services.

SMS Communications Program

By providing your phone number and opting in through our website or other approved methods, you consent to receive SMS messages from Savannah Custom Roofing LLC related to your inquiry and services.

These messages may include:

  • Appointment scheduling and reminders
  • Service updates
  • Follow-up communications

Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP.
For assistance, reply HELP or contact us at:

📞 (912) 602-8094
📧 patrick@savannahcustomroofing.com

Consent to receive SMS messages is not a condition of purchase.

Mobile carriers are not liable for delayed or undelivered messages.

SMS Data Sharing Disclosure

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

All SMS opt-in data and consent will not be shared with any third parties under any circumstances.

18. USER RESPONSIBILITIES

You agree:

  • To provide accurate contact information
  • To ensure you are the authorized user of the phone number provided
  • To notify us of any changes to your contact information

You are responsible for any charges incurred from your mobile carrier.

19. PAYMENTS AND ESTIMATES

All estimates provided are subject to change based on inspection, materials, labor, and project conditions.

Final pricing will be outlined in a separate service agreement or contract.

20. THIRD-PARTY SERVICES

We may use third-party providers (e.g., CRM systems, communication platforms) to deliver services.

We are not responsible for the performance or policies of third-party services.

21. INTELLECTUAL PROPERTY

All content on this website, including text, graphics, logos, and design, is the property of Savannah Custom Roofing and may not be used without permission.

22. PRIVACY POLICY

Your use of our services is also governed by our Privacy Policy:

https://savannahcustomroofing.com/privacy-policy/

23. AGE RESTRICTION

You must be at least eighteen (18) years of age to use this website and to consent to receive communications, including SMS messages, from Savannah Custom Roofing LLC.

24. TERMINATION

We reserve the right to suspend or terminate access to our services at any time, without notice, for any violation of these Terms.

25. CHANGES TO TERMS

We may update these Terms at any time. Changes will be effective upon posting to the website.

Continued use of our services constitutes acceptance of the updated Terms.

26. GOVERNING LAW

These Terms shall be governed by the laws of the State of Georgia, without regard to conflict of law principles.

27. CONTACT INFORMATION

For questions regarding these Terms, please contact:

Savannah Custom Roofing LLC

340 Martin Luther King Blvd
Savannah, GA

Email: patrick@savannahcustomroofing.com

Phone: (912) 602-8094

Website: https://savannahcustomroofing.com/